March 24, 2022

Seeing things from both sides

Most of the time, I model what happens in a given interaction from a single perspective – that of the organisation whose Score I’m drafting.   Most of the time, that’s been OK.

But when the organisation you’re working with is actually a collection of organisations each playing different Roles, this isn’t good enough.

For example, what looks like ‘placing an order’ from one side is ‘create a consignment’ on the other.   The only way to keep clear about what has to happen in order for each party to keep its Promise, is to model it in these terms.

It feels awkward and clunky, but clarity trumps elegance, every time.

Here’s a funky illustration of what I mean.

Makes me want to make one.