May 1, 2024
Life, the ultimate ‘reality’
I’m reissuing this post from 2019, in response to some very scary stuff I heard on Radio 4 yesterday, about … Read More “Life, the ultimate ‘reality’”
Category: Customer Experience OurScore
April 22, 2024
William Morris couldn’t paint for toffee
But boy, could he design for practical application. In his designs for stained glass he found ways to place the … Read More “William Morris couldn’t paint for toffee”
April 15, 2024
The joy of music played just for you
“In our experiment*, we instructed some orchestras to be mindful and make their performances subtly new each time they played. … Read More “The joy of music played just for you”
April 10, 2024
How to explain things well
You probably don’t often think about the circulation of your blood, but if you did, and decided to take a … Read More “How to explain things well”
April 9, 2024
How to get outside the bubble
When you’re riding the tiger of your small, amazing business, in the throes of rapid expansion, and especially when you … Read More “How to get outside the bubble”
April 4, 2024
The thing about thoughts
The thing about thoughts is that while they are in your head, they seem utterly clear. It’s only once you … Read More “The thing about thoughts”
March 28, 2024
Management structure. Do micro-businesses need it?
Back in 2022, when I applied for a Women in Innovation grant, one of the comments on my submission was … Read More “Management structure. Do micro-businesses need it?”
March 19, 2024
Detours can be delightful
Last Saturday, we’d planned to visit two exhibitions, one in Kensington High Street, the other at King’s Cross. This would … Read More “Detours can be delightful”
February 26, 2024
Words AND Pictures
The thing about making film or TV, is that the viewer has to experience the story as if it is … Read More “Words AND Pictures”
February 1, 2024
Frustration
Next time you hear a small-business employer saying: “Why can’t people just do things the way I want them done?” … Read More “Frustration”
