October 8, 2024
Delivering parcels is harder than you think.
A knock on the door. “Funny”, I thought, I’m not expecting anything yet. It was someone delivering a parcel. I … Read More “Delivering parcels is harder than you think.”
Category: Customer Experience
September 24, 2024
“We deserve the challenge of becoming all that we can become.” ~ John O’Donohue
I can’t share Ari Weinzweig’s newsletter with you direct, you’ll have to sign up for yourself. But I can share … Read More ““We deserve the challenge of becoming all that we can become.” ~ John O’Donohue”
September 5, 2024
Why you don’t need AI to make your business more efficient
I quite enjoy my regular Sunday-morning clean of the wooden floors in my house. Nothing strenuous, just a hoover and … Read More “Why you don’t need AI to make your business more efficient”
September 3, 2024
An alternative technology for business
Techology isn’t just the hard stuff we see all around us – the telly, the washing machine, the mobile phone. … Read More “An alternative technology for business”
August 29, 2024
How Discipline makes Daring possible for your business
If the way to create genuine freedom for all the people in your business – and still have a successful … Read More “How Discipline makes Daring possible for your business”
August 27, 2024
Two aphorisms to think about as we grow our businesses
“One person should not give orders to another person, but both should agree to take their orders from the situation.” … Read More “Two aphorisms to think about as we grow our businesses”
August 19, 2024
How to trust your team enough to take a break
If you want to be able to take a break from your business, you have to be able to trust … Read More “How to trust your team enough to take a break”
July 24, 2024
How to enable good choices for your team – part 1
The choices your team make when presented with the need for a decision, are determined by the options they have … Read More “How to enable good choices for your team – part 1”
July 23, 2024
Why controlling your options is better than controlling your choices
We all make choices. Every day, every hour, possibly even every minute. And to many of us freedom is the … Read More “Why controlling your options is better than controlling your choices”
July 22, 2024
How to do Shakespeare without needing Shakespeare
I went to the theatre the other week. For the first time in a long time. To see one of … Read More “How to do Shakespeare without needing Shakespeare”
