May 22, 2026
Measure what matters – to the customer
How many of your interactions with clients or customers are devoted to actually delivering the value they came to you … Read More “Measure what matters – to the customer”
Category: The Disappearing Boss
May 20, 2026
Will there be enough money in the bank?
It doesn’t matter how big your profit margins are, if you run out of cash, your business runs out of … Read More “Will there be enough money in the bank?”
October 25, 2024
What paper computers can teach us about designing good KPIs.
I visited the Norfolk and Suffolk Aviation Museum last weekend. As you can imagine, there was a lot to look … Read More “What paper computers can teach us about designing good KPIs.”
September 24, 2024
“We deserve the challenge of becoming all that we can become.” ~ John O’Donohue
I can’t share Ari Weinzweig’s newsletter with you direct, you’ll have to sign up for yourself. But I can share … Read More ““We deserve the challenge of becoming all that we can become.” ~ John O’Donohue”
September 18, 2024
It’s late September, and I really should be back at school…
I can never get to this time of year without that line going through my head. Are you ‘back at … Read More “It’s late September, and I really should be back at school…”
September 5, 2024
Why you don’t need AI to make your business more efficient
I quite enjoy my regular Sunday-morning clean of the wooden floors in my house. Nothing strenuous, just a hoover and … Read More “Why you don’t need AI to make your business more efficient”
September 3, 2024
An alternative technology for business
Techology isn’t just the hard stuff we see all around us – the telly, the washing machine, the mobile phone. … Read More “An alternative technology for business”
August 29, 2024
How Discipline makes Daring possible for your business
If the way to create genuine freedom for all the people in your business – and still have a successful … Read More “How Discipline makes Daring possible for your business”
August 28, 2024
Three books about the strategic use of process in business
While I wait for my consignment of management books by Mary Parker Follett, I’ve stumbled across another 3 I’d like … Read More “Three books about the strategic use of process in business”
August 27, 2024
Two aphorisms to think about as we grow our businesses
“One person should not give orders to another person, but both should agree to take their orders from the situation.” … Read More “Two aphorisms to think about as we grow our businesses”