August 13, 2026
The Lucas Plan at 50
“The Combine’s first instinct was to ask the experts. They wrote to around 180 universities, research institutes and official trade … Read More “The Lucas Plan at 50”
June 19, 2026
“An automatic door doesn’t replace a doorman.” ~ Rory Sutherland
Before you rush to replace the humans in your business with AI or any other technology, spend some time watching … Read More ““An automatic door doesn’t replace a doorman.” ~ Rory Sutherland”
May 22, 2026
Measure what matters – to the customer
How many of your interactions with clients or customers are devoted to actually delivering the value they came to you … Read More “Measure what matters – to the customer”
May 20, 2026
Will there be enough money in the bank?
It doesn’t matter how big your profit margins are, if you run out of cash, your business runs out of … Read More “Will there be enough money in the bank?”
August 24, 2025
It’s hard to be “the only one”
If you’re the only one in your business who can “do it right”, you’re probably also the only one who: … Read More “It’s hard to be “the only one””
October 25, 2024
What paper computers can teach us about designing good KPIs.
I visited the Norfolk and Suffolk Aviation Museum last weekend. As you can imagine, there was a lot to look … Read More “What paper computers can teach us about designing good KPIs.”
October 8, 2024
Delivering parcels is harder than you think.
A knock on the door. “Funny”, I thought, I’m not expecting anything yet. It was someone delivering a parcel. I … Read More “Delivering parcels is harder than you think.”
September 30, 2024
Where authority and responsibility belong in a business.
TL;DR – Everywhere. I’m working my way through ‘Dynamic Administration’ a collection of papers on management by Mary Parker Follett. … Read More “Where authority and responsibility belong in a business.”
September 26, 2024
Let’s make the world a different place
On the 27th September 2021, I wrote this: ‘Better’ is a tweak; a change, a slight adjustment. ‘Better’ focuses on … Read More “Let’s make the world a different place”
September 24, 2024
“We deserve the challenge of becoming all that we can become.” ~ John O’Donohue
I can’t share Ari Weinzweig’s newsletter with you direct, you’ll have to sign up for yourself. But I can share … Read More ““We deserve the challenge of becoming all that we can become.” ~ John O’Donohue”