What makes all the effort of writing down and sharing your Customer Experience Score worth it?
Simply that you get more of what you really want:
- Agency – your business has become your ‘me-shaped’ dent in the universe.
- Mastery – you’ve learned and mastered the skill of designing a business to deliver a unique promise. You’ve taught others how to use it.
- Autonomy – you’ve given your business the autonomy it needs to continue without you, so your dent can last much longer than you.
- Purpose – you’ve designed your entire business around what you are here to do for the people you serve.
- Community – you’ve created a community of ‘people like us’ – your team, your clients and everyone involved with your business – bonded together by shared values.
- Status – You’re no longer the only Boss, but everyone knows you are the foundation of your business.
And so does everyone around you.
Discipline makes Daring possible.
