November 1, 2022

Delegating care

Long, long ago, a young hominid female let her mother look after her baby while she went off and hunted, opening the evolutionary pathway to homo sapiens.

The ability to trust other people with our precious babies is literally what makes us human.  The result is big brains, grandmothers and a propensity to collaborate.

Delegating the care for your Customer Experience should come naturally.

So what’s holding you back?