I love this reminder from The Phone Lady about the leaving a message when you phone and don’t get through.

OK, voicemail may be a bit old-fashioned now, but Whatsapp, Facebook, Telegram, Twitter all have voice options.  If you’re feeling brave, and have more time, most social media channels have live video options too.

The main point though is that your voice is human.  It creates connection and builds trust.

Show you’re human, show you care, use your voice.