May 8, 2019

What do small business owners want?

You’ve guessed it.

  • Agency – to make their own ‘me-shaped’ dent in the universe.
  • Mastery – to learn and master new skills.
  • Autonomy – to be free to choose how they make their dent.
  • Purpose – to do this for something bigger than themselves, that has meaning beyond the sale.
  • Community – to do all this with ‘people like us’.

The question I, and business advisers like me, need to be asking ourselves is then:

What can I do to help them achieve these things?

The side-effect of delivering that is likely to be scalability.