July 22, 2022

My weird habit

I have a weird habit.

If I’m in a loo where the toilet roll holder is empty, and there are toilet rolls around to refill it.  I refill it.

It doesn’t matter whose loo it is.  A client’s, a friend’s, a department store’s, a pub’s.   I’m sat there anyway, the job needs doing, so I do it.

Imagine, if everyone did this, how much more comfortable office life would be?

A small example of what happens when responsible autonomy is paired with direct and immediate feedback.

Now imagine what your business could be like if you took this approach everywhere.