I have a weird habit.
If I’m in a loo where the toilet roll holder is empty, and there are toilet rolls around to refill it. I refill it.
It doesn’t matter whose loo it is. A client’s, a friend’s, a department store’s, a pub’s. I’m sat there anyway, the job needs doing, so I do it.
Imagine, if everyone did this, how much more comfortable office life would be?
A small example of what happens when responsible autonomy is paired with direct and immediate feedback.
Now imagine what your business could be like if you took this approach everywhere.