I’ve just caught the last half of ‘Life Changing’ on BBC Radio 4.
It’s a thrilling and hopefully infrequent illustration of why hierarchy sucks and free-playing, experimental and autonomously responsible human beings are the best.
After their cruise ship was holed, the captain hid and the senior managers ran away.
The entertainers worked out something was wrong, then, worried about the customers and the rest of the crew, did something about it. They initiated processes that saved all 581 people left on board, including themselves.
Maybe they were able to do that precisely because they weren’t on the org chart?