April 10, 2019

Delegation

A quick trawl of the internet found me these definitions of the verb “to delegate”:

  • to give (part of one’s work, power, etc) to someone else.
  • to send or name someone as a representative, as the one to do a job, etc.
  • to entrust to another.
  • to appoint as one’s representative.
  • to authorize and send (another person) as one’s representative.
  • to commit or entrust to another.
  • to entrust (a task or responsibility) to another person, typically one who is less senior than oneself.
  • send or authorize (someone) to do something as a representative.
  • to give or commit (duties, powers, etc) to another as agent or representative; depute.
  • to send, authorize, or elect (a person) as agent or representative.

In most cases the meaning is not ‘doing your work for you’, but ‘acting on your behalf’.

In other words, the key relationship is not between you and the person you delegate to, but between you and the clients they serve as if they were you.

Not employees. Agents. Or ambassadors.

People you can trust to do the right thing.