In a complex evolving system, the impulse to change often comes from outside.

Something is felt at the edges and creates a kind of tension that can only be relieved by making some sort of adjustment.

It pays to make your edges sensitive to these tensions and to make the process of adjustment as quick and as easy as possible.

In a murmuration of starlings this happens through a small number of simple rules that each bird follows.

It ought to be possible to come up with something similar for a business.

It would probably look different for every business, but I’m pretty sure it shouldn’t involve waiting for instructions from the top.