
Management structure. Do micro-businesses need it?
Back in 2022, when I applied for a Women in Innovation grant, one of the comments on my submission was … Read More “Management structure. Do micro-businesses need it?”
Back in 2022, when I applied for a Women in Innovation grant, one of the comments on my submission was … Read More “Management structure. Do micro-businesses need it?”
Past -> Present -> Future. We think this is how our experience of time works, in a line. We think … Read More “Start with the future”
Last Saturday, we’d planned to visit two exhibitions, one in Kensington High Street, the other at King’s Cross. This would … Read More “Detours can be delightful”
Every time you add a task that isn’t directly contributing to sharing your Promise or keeping your Promise, you’re adding … Read More “Bureaucracy”
The thing about making film or TV, is that the viewer has to experience the story as if it is … Read More “Words AND Pictures”
Make it timeless. Capture ‘what has to happen’, not ‘how it happens now’. Describe what happens as the desired outcome … Read More “How to design a really useful business process.”
I first tried answering these questions from Bernadette Jiwa about 4 years ago, just before I published my first book, … Read More “Why this? Why you? Why now?”
The fifth thing for my Manifesto for Small Business Growth and Productivity would be this pair: Keep your Promise Tight. … Read More “The fifth thing, Tight and Loose”
for small business growth and productivity would be: As soon as you have worked out how to attract and delight … Read More “The fourth thing on my Manifesto”
would be: Automate Drudgery. Not just physical drudgery, but mental drudgery too. Don’t use people to transfer data between systems. … Read More “The next thing on my manifesto”