December 8, 2023
What’s music got to do with it?
Over the last week, I’ve been working though my thinking on why a business is a system for making and … Read More “What’s music got to do with it?”
Category: Systems Thinking
December 4, 2023
If a business is what it does, don’t stick spanners in the works.
If a business is what it does – a set of interacting processes designed to make and keep promises to … Read More “If a business is what it does, don’t stick spanners in the works.”
December 1, 2023
A business is what a business does – part 2
What a business does, is what it needs to do to fulfill its the primary activity of making and keeping … Read More “A business is what a business does – part 2”
November 30, 2023
A business is what a business does – part 1
If this is what matters to a prospect or customer: Then a business is really what it does. Actually, most … Read More “A business is what a business does – part 1”
November 28, 2023
Client feedback
Feedback isn’t just for your team. For example, the people at Zoe have really thought about how to use feedback … Read More “Client feedback”
November 27, 2023
Feedback
I’ve been running my own personal Improve Process over the last 6 months or so. Trying to be more active, … Read More “Feedback”
November 23, 2023
Cover versions
There’s a lot of talk about ‘unleashing entrepreneurialism’ in the workforce. But not everyone wants to be an entrepreneur – … Read More “Cover versions”
November 21, 2023
Bringing all that we are to the workplace
That’s the title of an event that dropped into my inbox this morning. It got me thinking. We are human … Read More “Bringing all that we are to the workplace “
November 15, 2023
Orchestra or pin factory?
What’s the difference? In a pin factory, people are ‘hands’. In an orchestra, people are players. In a pin factory … Read More “Orchestra or pin factory?”
November 13, 2023
Masters and management
There was a time when being a Master was to be an expert. To have experience. To have care for … Read More “Masters and management”