April 10, 2024
How to explain things well
You probably don’t often think about the circulation of your blood, but if you did, and decided to take a … Read More “How to explain things well”
Category: Delegation
April 9, 2024
How to get outside the bubble
When you’re riding the tiger of your small, amazing business, in the throes of rapid expansion, and especially when you … Read More “How to get outside the bubble”
March 28, 2024
Management structure. Do micro-businesses need it?
Back in 2022, when I applied for a Women in Innovation grant, one of the comments on my submission was … Read More “Management structure. Do micro-businesses need it?”
March 14, 2024
Bureaucracy
Every time you add a task that isn’t directly contributing to sharing your Promise or keeping your Promise, you’re adding … Read More “Bureaucracy”
March 13, 2024
Missing the point
Yesterday evening, I inadvertently sat in on a webinar on modelling unemployment. There was talk about ‘search and matching theory’ … Read More “Missing the point”
January 26, 2024
Employee-run
What do I mean by employee-run? Well, it could mean that in the absence of ‘The Boss’, everyone simply carries … Read More “Employee-run”
January 23, 2024
Why go employee-run?
To share responsibility for the customer experience across everyone in the business. To increase capability across your whole team. To … Read More “Why go employee-run?”
January 8, 2024
New year, old book
I didn’t get much ‘serious’ reading done over the holidays. Mainly because I managed to catch shingles somewhere along the … Read More “New year, old book”
December 15, 2023
Renewal
“The worker at bench or loom must put something of himself into his work, and as constantly draw upon his … Read More “Renewal”
December 4, 2023
If a business is what it does, don’t stick spanners in the works.
If a business is what it does – a set of interacting processes designed to make and keep promises to … Read More “If a business is what it does, don’t stick spanners in the works.”