November 13, 2023
Masters and management
There was a time when being a Master was to be an expert. To have experience. To have care for … Read More “Masters and management”
Tag: Systems Thinking (471)
November 6, 2023
Performance
Performance = Potential – Interference. Sometimes. for example in sportspeople, which is where this formula comes from, the interference is … Read More “Performance”
August 13, 2023
A reminder
Why should I write down my Customer Experience Score, when I have good people working for me, who can work … Read More “A reminder”
