Discipline makes Daring possible.

Self Checkout

Self Checkout

“I can see you’re waiting, why don’t you use the self checkout?” asked the shop assistant.

“Because I don’t want to leave the store angry.” I replied.

“Is it because people have lost their jobs?”

“No, often there are more jobs created fulfilling online orders.”

“So what is it then?”

“Well, first of all they’re slower, they go wrong (or I get it wrong), so I get annoyed, and I don’t want to get annoyed. But fundamentally, it’s because the supermarket is telling me that I am worth less to them than an online shopper, and that gets rubbed in every time I have to use a self-checkout. “

“Oh.”

I’m off to the farmers market.

Automating computers

Automating computers

This fact is not as well-known as I think it should be:

The world’s first business computer was developed for J Lyons & Co. Ltd., to streamline and automate the analysis of the masses of data they collected every day, through which they could accurately predict demand in their chain of tea shops.

What is even less well known, is that the machine, installed in 1951, was the culmination of 20 years of business design by John Simmons and his team.

In other words, they didn’t just throw new technology at the business. They worked out what was the best way to do things, put those processes in place, tested and tweaked them and only then used LEO (Lyons Electronic Office) to automate parts of them.

It’s an approach worth reviving.

PS. If you’d like to find out more – “A computer called LEO” is a good read.

PPS. The ‘computers’ were the chains of female clerks who cumulatively added up the daily numbers received from tea shops. One of Simmons’ ambitions was to release people from this kind of mental drudgery.

Earth Story

Earth Story

It’s become a bit of an annual tradition in our house to watch ‘Earth Story’ from beginning to end between Christmas and New Year.

And every year, I find myself thinking about why I enjoy watching it so much.

I love the fact that many of the scientists involved including the presenter, Aubrey Manning, are middle-aged or old. There is wisdom here as well as adventure. Many of these ‘old’ scientists made these exciting discoveries in their youth, and now younger people are following on.

I love that they collaborate so much across the world, feeding off and building on each others’ discoveries (sometimes by accident) to build an incredibly comprehensive picture of how the earth works.

I love that the topic is huge and complex, and that the documentary brings everything together in a way that takes you through the various discoveries and processes involved, until you too say to yourself “So that’s how it works”.

I love that it is a clear, straightforward, scientific, scholarly presentation. There’s no faux jeopardy, no contrived drama, no patronising. The subject is wondrous and dramatic enough to stand on its own. There’s no agenda other than to educate.

And at the end of the 8 hours, I sit back every time and think 3 things:

First, Earth is an amazing place. It’s been going a lot longer than we have, and it will happily carry on for a long while without us.

Second, people are amazing. Look at what we can do – not just the thinking and hypothesising, but the technology that allows us to observe and prove our hypotheses.

Third, there’s nothing we can do about how the planet works. The status quo will not hold forever. Whether we are speeding it up or not, the planet is going to get hotter or colder and cause us enormous difficulties.

So if we want our human story to be part of the earth story for a little longer, the answer has to lie in changing the things we can change – our societies, our priorities, our ways of living together, our ways of living on the planet – we made all these things, we can remake them.

Perhaps we could practise on smaller problems first – hunger, poverty, exploitation, how to enable anyone and everyone to live well, wherever on earth they happen to be?

Here’s to 2019.